Payments

If you have a missed payment our system will automatically try again 3 times. If it fails 3 times your subscription will be cancelled. Please note if your payments are cancelled it is your responsibility to contact us to finalise your payments, otherwise, your ticket to the conference will be forfeit and our refund policy below will be applied.

Refunds

Refunds can be requested up to 2 months before the event.

• A full refund will be issued if you cancel within 30 days of purchasing and this is more than 2 months before the event.
• After this time an administration fee of 50% of the ticket price will be kept and the rest of your payment will be refunded. If you have not yet paid 50% of the ticket price all your payments will be kept.
• 2 months before the conference, no refund will be given.
• If you miss the conference due to sickness or other extenuating circumstances no refund will be given.

This is due to the costs of processing cancellations and refunds as well as other expenses laid out as the conference approaches, such as the venue, food, speaker costs, travel, accommodation, and merchandise.

You are welcome to find a replacement attendee for your ticket. To transfer your ticket to them please:

1. send us an email with their name and email address so we can follow up re: allergies etc.
2. Organise between yourselves to exchange funds.